STAFF

Andrea Baird joined MOSD in 2022. Andrea has over 25 years of experience and is a visionary leader with a proven track record in executive management across higher education, non-profit organizations, and business operations. Andrea relocated from the Pacific Northwest to Tennessee in 2017. Andrea excels in strategic planning, financial management, compliance, and program development. Some of her additional expertise extends to project management, public policy development, and community outreach, which have contributed to increased funding and partnerships with private donors and state/federal agencies.
Andrea is committed to being part of initiatives where positive social change is the focus. Andrea attended Washington State University, where she completed her Bachelor of Science degree and then her Master of Science degree. She completed her Executive MBA at the University of Memphis and is currently working towards her Doctorate in Education at the University of Memphis. Since arriving in Memphis, she has participated in Leadership Germantown, Leadership Bartlett, and Leadership Memphis to help her learn how to give back to the community where she lives and works. A personal passion of Andrea's is volunteering - she enjoys serving throughout the Mid-South. There is nothing more remarkable to Andrea than seeing the miracles that happen at MOSD, all due to the committed team she is honored to work with daily, one of the many reasons she is dedicated to the mission of MOSD.

Michelle “Shelly” Crais is joined the MOSD family in 2020 with 25 years of experience in education, training, mentorship, and administration. She is originally from Appleton, Wisconsin but moved to Memphis in the early 80’s which means she is a huge Packers fan and a Tigers fan! Shelly received her Bachelor’s and Master’s degrees in Early Childhood Education and has served in education most of her adult life. Shelly was a classroom teacher at Lausanne where she helped many MOSD students transition into the mainstream setting. Shelly implemented and facilitated testing in admissions and gained administrative experience while there. She stepped away from education briefly to raise her two children and was able to tap into her creative side, entering custom artwork in shows and festivals around Memphis. Shelly is passionate about our mission and bringing support and positivity to our MOSD staff family. Shelly has fresh ideas, a bubbly personality, and believes in strengthening relationships with the families we serve. She looks forward to walking with our families in their child’s hearing loss journey.

Cheyenne joined MOSD in May of 2018 as our billing manager/office coordinator. She graduated from the University of Memphis in the spring of 2016 with a bachelor’s degree in health administration. Prior to joining the MOSD team, she gained valuable experience and knowledge at other local health clinics with emphasis on technology, administrative duties, and insurance billing. Cheyenne is confident in her responsibility to serve clients and families at MOSD. She loves coming to work each day and seeing the children so happy as they learn to listen and talk!

Karen joined the MOSD staff in 2019 by providing support in the development department, as well as in the classroom. Karen now serves as the Administrative & Development Assistant. She earned her bachelor's degree in English and Communications from Union University and MBA from Emory University. On retiring after a 30-year career in the telecommunications industry, Karen looked for an opportunity tp give back in a purposeful way and found that place with MOSD. She has quickly recognized the life-changing opportunity MOSD provides to children and families and loves seeing the transformation in children as they learn to listen and speak.

Anna joined the MOSD staff in the summer of 2021 as the billing manager. She graduated with her Bachelor’s and Master’s in Sociology from the University of Memphis in 2014 and 2016, respectively. Since graduation she has worked at other healthcare facilities in insurance and billing departments.

MOSD is thrilled to welcome Tjersti Webb to our team in 2024! Tjersti brings a wealth of experience in communications, administration, and event management, backed by her Bachelor's and Master's degrees in Marketing and Public Relations. Her entrepreneurial spirit, creativity, and dedication to excellence have driven her successful career in managing large events, social media campaigns, and administrative tasks. Tjersti’s commitment to her community is evident through her leadership in organizing events for a local public school, where she significantly increased funds raised while enhancing community engagement. With her detail-oriented approach and collaborative mindset, Tjersti is a valuable addition to MOSD, and we look forward to the positive impact she'll bring to our organization.

Karen joined the MOSD staff in 2022. She serves as the Administrative Assistant. She earned her bachelor’s degree in early childhood education from Memphis State University, master’s degree in Educational Psychology from the University of Memphis and her Educational Specialist degree from Union University. Upon retiring after a 30-year career with Memphis Shelby County Schools Karen remains committed to serving others and playing a role in the success of children. She feels profoundly grateful to be a part of the MOSD family and is in awe of the transformational work that takes place here every day!

Dr. Elizabeth Domico has served MOSD families since 2000 and is dedicated to working with our students to help them hear their very best. With all of the services and education offered, she is overjoyed to see the progress the children make each and every single day. In addition to aural habilitation therapy, Elizabeth provides counseling to parents considering cochlear implantation for their child, to adults thinking about cochlear implantation for themselves, and has been providing cochlear implant activation and mapping services to patients in the Mid-South for over 30 years. She also works with patients interested in osseointegrated hearing aids. Elizabeth feels blessed to be part of the MOSD family!

Rachel Lunsford has been an audiologist with MOSD since 2017. Prior to this, Rachel worked in a hearing aid private practice helping patients of all ages and their families to meet their hearing health needs. As an audiologist, she enjoys educating individuals with hearing loss and their loved ones about the effects of hearing loss, intervention strategies, and expectations of assistive technology. Rachel is excited to witness the great strides children and adults can achieve with their hearing devices along with aural rehabilitation and habilitation.

Jamie joined MOSD in the Summer of 2021 while completing her final internship for her graduate degree in Speech-Language Pathology at the University of South Carolina. Jamie was very excited to have the opportunity to continue working with MOSD as a classroom teacher and developmental therapist. Jamie found her passion of working with children with hearing loss while working in a research lab in graduate school that studied emergent literacy in children with hearing loss. She decided to complete a specialization track at UofSC that specialized in Auditory Verbal Therapy and working with children with Cochlear Implants. She hopes to pursue her LSLS Cert-AVT in the future. Additionally, her bachelor’s degree in Spanish allows her to serve MOSD as an interpreter and helping other team members with speech, language, and literacy development in multilingual children. Jamie is very excited to be working with her students and their families this school year!

Patricia joined the MOSD team in the summer of 2018. She received her master’s degree from the University of Iowa and has served children and their families as a speech-language pathologist within local schools and in roles at an outpatient clinic for 9 years. She loves the energy and excitement of young children and enjoys helping them learn to communicate in their daily life.

Marie is a certified speech-language pathologist who joined MOSD in the summer of 2018. She previously gained experience in a local public school district, serving students in pre-k through 8th grade. Her favorite part of helping students develop speech and language is watching each student make progress and become better communicators. She especially loves working with preschool children. Marie is excited to join the MOSD family to help students learn to listen and talk!

Carmen Martinez joined the MOSD family in 2020. She received her bachelor’s degree in Communication Disorders at Murray State University (Go Racers!) and her master’s degree in Speech-Language Pathology at the University of Memphis. She has a hearing loss herself, and, though at a lesser extent, understands the frustration in having access to all sounds. Carmen provides developmental therapy, oral deaf education, and parent training in the Sound Transitions program for children between one and three years of age. She loves watching her students make progress every day and achieve early developmental milestones; she also enjoys collaborating with parents and coaching in strategies for Listening and Spoken Language. She is so excited to be a part of the team!

Katie joined the MOSD team in the summer of 2013. She is an auditory-verbal therapist (LSLS Cert. AVT) serving children birth through school age. In addition to providing speech-language services at MOSD, she coordinates and provides family training for our Sound Beginnings program. Katie completed her master’s degree at Vanderbilt University and spent two years at a similar auditory-oral preschool in Nashville, Tennessee. With a bachelor’s degree in Spanish, Katie serves as an interpreter for MOSD parents while promoting bilingual language development for our Spanish-speaking children. She enjoys having the opportunity to work closely with families at MOSD to incorporate listening, language, and speech into every part of the day.

Maureen Noland is a speech-language pathologist and has been working at MOSD for since 1990. She provides off-site speech and language therapy to preschool and school-age children. She takes great joy in seeing the progress of her students and being a part of their success in school. Maureen loves being a part of the MOSD family.

Anna Bosworth joined the MOSD team in 2021. She received her Bachelor’s degree in Communicative Sciences and Disorders with a minor in Psychology from the University of Mississippi. She began her time at MOSD as a teacher's assistant, before moving into our Sound Voyagers program and teaching a class of her own! Anna is so loves watching children learn and grow in the classroom. She hopes to make as big of an impact on them as they have made on her!

Cyndi has been a teacher at MOSD since 1996 working hands-on everyday with our children. To her, the children are an incredible inspiration to everyone. With their continued support, the parents and staff add to the amazing atmosphere at MOSD. Cyndi encourages anyone and everyone to visit MOSD so they can see for themselves what a remarkable place it is.

Nancy has 12 years of extensive teaching experience as an Early Childhood Educator. Her experience includes teaching children in each developmental stage from 6 weeks to 5 year olds. She also brings experience in child care administration. Nancy has had the privilege of teaching in both the public and private school sector. She is excited about being a part of the MOSD team. "Working in such an intimate environment alongside phenomenal professionals providing hands on teaching methods to each child at their own developmental stage is a remarkable recipe for success. I am honored to be a part of it." Nancy shares that at the end of a day, if she can leave a child with a nurtured spirit, believing that anything is possible, confident of making any dream come true then she has done her job and her heart is full.

Nicole is a native of Long Island, New York, and moved to Memphis in 2008, where she met and married a local Memphian. She joined MOSD family in the late summer of 2023, where she began her 15th year of teaching. Nicole holds a Master's Degree in Early Childhood Education and is currently finishing her Master’s Degree in Educational Leadership. She loves the positive, collaborative environment at MOSD and is inspired by witnessing miracles quite literally unfold before her eyes.

Ms. Sam has been working with MOSD as a teacher assistant since 2003, loving every minute of it. She takes great joy in seeing the progress made every day, especially since the children are working so hard at such a young age. Ms. Sam lets all visitors know that deaf children really can talk – and if people do not believe her, send them on out and she will show them!

Originally from Kansas, Stephanie became a military transplant to Tennessee in 2021, where she now calls home. She holds a bachelor's degree from Kansas State University and has spent 15 years working in early education. Stephanie's commitment to the deaf community is personal, as her daughter wears bilateral BAHA hearing devices, which has lead her to a career teaching children with hearing loss. Stephanie's blend of expertise and personal connection makes her a valuable addition to the Memphis Oral School for the Deaf team.